Covid-19 information

As the situation with coronavirus (Covid-19) continues to develop we will be ensuring this page is kept up-to-date with the latest advice for patients, consultants and staff.

Midland Eye is open to patients

Please note: After 19 July 2021 all Covid safety measures introduced at Midland Eye in 2020 will remain in place. Our safety measures help protect our staff and patients while enabling us to continue delivering exceptional healthcare across our clinic.

Please help keep everyone safe by undertaking the following:

• Enter on your own, unless you need a Carer with you
• Wear a face covering unless you are exempt
• Maintain social distancing when in corridors and waiting rooms

The health and safety of our patients has always been central to everything we do and in preparation for our return to normal services, Midland Eye has put in place some new measures to protect the health of our patients and our team and to prevent the spread of Covid-19.

Virtual consultations
Patients can now access secure online video or phone consultations with an expert consultant doctor, with appointments available in as little as 24 hours, so they can get the healthcare advice they need, now. Online consultations are available 7 days a week.

Face-to-face appointments are also available for patients who need a consultation in person, any diagnostics and treatment. We are also now taking bookings for surgery. To make an appointment call 0121 711 2020.

Redoubling our efforts to keep patients safe

The health and safety of our patients has always been central to everything we do and we would like to remind you of the measures we have put in place to protect the health of our patients, our team and to prevent the spread of Covid-19.

These measures are listed below.

Before entering the Clinic

Before you are admitted to the clinic there are some precautions that you will be asked to undertake to reduce the risk of you having Covid-19. You will be asked to undertake comprehensive social distancing and strict hand hygiene for 14 days before you come in.

Screening
To protect staff, patients and visitors from Covid-19, we have introduced screening for all patients and visitors to our facilities. All patients who are attending an appointment and those who are being admitted as a day patient will undergo screening. Any visitors to our facilities will also be screened before they can enter. This includes all business partners and suppliers.

Hand hygiene

Maintaining good hand hygiene is essential to reduce the transmission of infection in health care settings. Please make sure to use hand sanitiser or hand wash as you enter the clinic. Please also ensure that you practice good hand hygiene while you are in Midland Eye Clinic.

Respiratory hygiene
Patients, staff and visitors are encouraged to minimise potential COVID-19 transmission through good respiratory hygiene measures. Disposable, single-use tissues should be used to cover the nose and mouth when sneezing, coughing or wiping and blowing the nose; used tissues should be disposed of promptly in the nearest waste bin. Please remember to keep your hands away from the eyes, mouth and nose.

Social distancing and Queuing
We have implemented social distancing measures at Midland Eye to limit the spread of Covid-19 and we ask everyone to please adhere to these at all times by sitting or standing 2 metres (6 feet) apart from staff and other patients. You will notice signage and markings to help with guiding you around our facilities and showing you where to stand and queue. Please help us to help you by following the directions in place. If you are unsure where you should walk or stand, our staff will be happy to help you.

Patients undergoing procedures

• Any patients undergoing a procedure will have additional risk assessment for Covid-19 and will be tested.
• Depending on this risk, patients may be asked to maintain pre-procedural self isolation for up to 14 days prior to their procedure.
• Face coverings are mandatory at all times while in the clinic. This includes upon arrival as well as in waiting areas​ and corridors.

Hospital cleanliness
Be assured that Midland Eye is cleaned professionally in line with government guidance to prevent the spread of Covid-19. All patient rooms are thoroughly cleaned each day and between patients. We also have dedicated housekeepers who are tasked to ensure all high touch areas such as door handles and light switches, are frequently, regularly and thoroughly cleaned.

Advice for visitors of patients

In order to support social distancing, we are asking all non-essential patient visitors not to come to Midland Eye.

We are also asking patients who are attending Outpatient Departments not to bring family members or friends with them unless they are directly involved in your care.

There are exceptional circumstances when we are able to allow visitors to our sites, for example if your carer needs to accompany you. These visits can be arranged in advance by contacting our team.

Patient flow control
We are implementing patient flow controls at all of our facilities to manage occupancy and the flow of people through our hospitals and clinics.

With the new variant of Covid-19 increasing the transmissibility of the virus, we are constantly reviewing our safety measures to ensure the safety of our patients and team.

Thank you for choosing Midland Eye Clinic and for following these new health measures which are designed to help us keep you safe.

Thank you for your cooperation at this challenging time. If you would like to discuss this further, please contact our team who will be able to provide more information.

Please read our leaflet: Coming into Hospital for Consultations, Intervention and Treatment to learn more about how we are working to keep you safe.

Last updated: 16/07/2021